Publications

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SAUVÉ, J. P.; SANTOS, R.; REBOUÇAS, R.; MOURA, A.; BARTOLINI, C.; Change Priority Determination in IT Service Management Based on Risk Exposure, to be published, IEEE Transactions On Network and Service Management

MARQUES, F.; SAUVÉ, J.; MOURA, A; SLA Design and Service Provisioning for Outsourced Services, to be published, Journal of Network and Systems Management

MOURA, A; Bartolini, C; Sauvé, J.; Business-Driven IT Management - Upping the Ante of IT, to be published, IEEE Communication Magazine.

SAUVÉ, J. P.;Risk-Based Service Testing In: Third IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM 2008), 2008, Salvador,Brazil. Proceedings of the Third IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM 2008). Washington, DC, USA : IEEE Communication Society, 2008. v. 3. p. 106-109.

SAUVÉ, J. P. ; SANTOS, R. A.; ALMEIDA, R. R. ; MOURA, J. A. B. On the Risk Exposure and Priority Determination of Changes in IT Service Management. In: 18th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2007, 2007, San José, United States. Large Scale Management of Distributed Systems. Heidelberg : Springer Berlin, 2007. (Best Paper Award)

MOURA, J.A.B.; SAUVÉ, J.; BARTOLINI, C.; Research Challenges of Business-Driven IT Management; In: Proceedings of the Second IEEE/IFIP International Workshop on Business-Driven IT Management (BDIM 2007), Munich, Germany, 2007, pp. 1-10

MARQUES, F.T.; MOURA, J.A.B.; SAUVÉ, J.; Service Level Agreement Design and Service Provisioning for Outsourced Services; In: Proceedings of the 5th Latin American Network Operations and Management Symposium, LANOMS 2007, Petropolis, Brazil, 2007, pp. 106-113.

REBOUCAS, R.; SAUVÉ, J.; MOURA, A.; BARTOLINI, C.; TRASTOUR, D. A Decision Support Tool to Optimize Scheduling of IT Changes, In: 10th IFIP/IEEE International Symposium on Integrated Network Management, IM '07, Munich, Germany. 2007. pp. 343 - 352

SAUVÉ, J. P. ; ALMEIDA, R. R. ; MOURA, José Antão Beltrão ; BARTOLINI, C. ; BOULMAKOUL, A. ; David Trastour . Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes. In: 17th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2006, 2006, Dublin, Irlanda. Large Scale Management of Distributed Systems. Heidelberg : Springer Berlin, 2006. v. 4269. p. 173-184.

MOURA, José Antão Beltrão, SAUVÉ, J. P., JORNADA, João, RADZIUK, Eduardo, A Quantitative Approach to IT Investment Allocation to Improve Business Results In: Policy 2006, 2006, London, Ontario, Canada. Proceedings of the 7th IEEE International Workshop on Policies for Distributed Systems and Networks (Policy 2006). , 2006. v.7. p.1 - 10 (DOI Link)

SAUVÉ, J. P. ; MARQUES, Filipe Teixeira ; MOURA, José Antão Beltrão ; SAMPAIO, Marcus Costa ; JORNADA, João ; RADZIUK, Eduardo . Business-Oriented Capacity Planning of IT Infrastructure to Handle Load Surges. In: IEEE/IFIP Network Operations & Management Symposium - NOMS 2006, 2006, Vancouver. Proceedings of 10th IEEE/IFIP Network Operations & Management Symposium. Vancouver : IEEE, 2006. v. 10. p. 1-4.

SAUVÉ, J. P., MOURA, José Antão Beltrão, SAMPAIO, Marcus Costa, JORNADA, João, RADZIUK, Eduardo An Introductory Overview and Survey of Business-Driven IT Management In: 1st IEEE / IFIP International Workshop On Business-Driven IT Management, 2006, Vancouver. Proceedings of the 1st IEEE / IFIP International Workshop On Business-Driven IT Management. IEEE Communications Society, 2006. v.1. p.1 - 10

SAUVÉ, J. P., MARQUES, Filipe Teixeira, MOURA, José Antão Beltrão, SAMPAIO, Marcus Costa, JORNADA, João, RADZIUK, Eduardo Optimal Design of E-Commerce Site Infrastructure from a Business Perspective In: HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, 2006, Waikoloa, Hawaii. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06). Washington DC: IEEE Computer Society, 2006. v.8. p.178.3 - 178.3

SAUVÉ, Jacques Philippe; MARQUES, Filipe Teixeira; MOURA, José Antão Beltrão; SAMPAIO, Marcus Costa; JORNADA, João; RADZIUK, Eduardo. Optimal Choice of Service Level Objectives from a Business Perspective. In: 12TH ANNUAL WORKSHOP OF HP OPENVIEW UNIVERSITY ASSOCIATION, 2005, Porto. Proceedings of the 12th Annual Workshop of Hp OpenView University Association. Porto: iPortalMais, 2005. p. 15-27.

SAUVÉ, Jacques Philippe; MARQUES, Filipe Teixeira; MOURA, José Antão Beltrão; SAMPAIO, Marcus Costa; JORNADA, João; RADZIUK, Eduardo. SLA Design from a Business Perspective. In: 16TH IFIP/IEEE INTERNATIONAL WORKSHOP ON DISTRIBUTED SYSTEMS: OPERATIONS AND MANAGEMENT, DSOM 2005, 2005, Barcelona. Lecture Notes in Computer Science. Springer, 2005. v. 3775, p. 72-83.